The Observeon Verified Support Programme is a trusted accreditation system designed to highlight businesses that consistently deliver exceptional customer experiences. Displayed proudly at your storefront or on your website, the Observeon Verified sticker is more than just a symbol it’s a statement.
What Is It?
Observeon Verified is a monthly assessment and support programme for forward-thinking businesses who want to stay ahead of the curve. Participating businesses receive a verified rating from 0 to 5, based on in-depth mystery audits and customer experience evaluations carried out by our expert team.To remain verified and display the official Observeon Verified sticker, businesses must commit to:
- Monthly mystery audits
- Ongoing service reviews and reporting
- Commitment to continuous improvement
This ensures your score reflects the real, day-to-day customer experience your team provides.
Why Display the Observeon Badge?
Displaying the Observeon Verified badge tells customers that you take service seriously, value transparency and are committed to real, measurable and professional accountability.
Whether you score a 3.2 or a full 5.0, your rating reflects your real-world service performance, updated regularly through our monthly visits. Customers can trust that your rating is independent, honest, and current.
What You’ll Receive
Observeon Verified window stickers updated annually and a digital badge for your website and social media.
Monthly insight reports from our discreet auditors and access to optional consulting and CX training.
Priority eligibility for public Observeon promotions and listings.
A Badge You Earn Not Buy
Unlike other schemes, Observeon ratings can’t be paid for or influenced. Each number on your badge is based on real observations by our team, using a consistent scoring model across all industries. It’s a badge of trust and your customers will know it.
Ready to Get Verified?
To apply or learn more about how your business can join the programme, email us at hello@observeon.co.uk or visit our Contact Us page.
